Customer Service

Customer service – BAVET complaints procedure
Complaints regarding the purchase of BAVET products can be reported to our company as follows:
By letter/post at this address:
BV HEB
Kortrijksesteenweg 48 bus 5
9830 Sint-Martens-Latem
By e-mail: info@bavet.eu
We will respond to your complaint as quickly as possible and make every effort to find a satisfactory solution.
By phone: 0483411212
Below you will also find a link to the URL of the European online dispute resolution platform: http://ec.europa.eu/odr



Not your average Newsletter

FIND A GOLDEN ROLLET & WIN!
We’ve saucified the game. Every single BAVET Rollet now comes with a golden sticker – but only a few lucky ones hide something extra: 🎟️ THE GOLDEN TICKET 🎟️
Find it & you’ll win 1 YEAR of FREE BAVET ROLLETS! That’s one 700g Rollet every week for a whole year. That’s a whooole lotta sauce! 🤓🍝 Eat that, Charly! 🍫🎟️
HOW TO JOIN THE HUNT:
🍝 Buy a Rollet – available in retail & our restaurants
🏆 Peel off your Rollet’s label
👀 Check underneath! Is there a Golden Ticket? 🎟️
🙌 If yes: you’re the chosen saucy one!
So go ahead – grab your Rollet & see if you’re one of the lucky few.
P.S.: Want Rollets in your favorite grocery store? Just send an email to info@bavet.eu – we’re all ears. 💌